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1(Japan Post) EMS

Japan Australia
Average Transit Time:
  • 3-10 days (excluding Saturdays, Sundays, and public holidays)
  • Shipments from Japan are dispatched on Tuesdays, Wednesdays, and Fridays.
  • ※Please note that schedules may vary due to Japan Post holidays or other non-business days. Any changes will be announced in the "Notices" section.
Tracking: Available
Package Conditions & Size:
  • Maximum weight: 20 kg
  • Maximum length (longest side): within 105 cm
  • Total dimension (Length + (Width + Height) × 2): within 300 cm
Available Delivery Locations:
  • Home
  • Office
  • Post Office Collection
Redelivery & Important Notes:
  • If the total value of the contents exceeds ¥200,000 (i.e., ¥200,001 or more including tax), an export declaration handling fee of ¥2,800 per shipment will apply.
  • If the recipient is not available at the time of delivery, a missed delivery notice will be left. The item can then be picked up at the nearest post office.
  • Items will be held at the post office for up to 10 business days.
  • The recipient can request redelivery online or by phone.
  • A photo ID must be presented when picking up the item at the post office.
Insurance:
  • Up to 20,000 JPY declared value: Free
  • Over 20,000 JPY: Additional 50 JPY, plus 50 JPY for every additional 50,000 JPY (up to a maximum of 2,000,000 JPY)
  • Note: If insurance is added, pickup at a post office may be required.
Features:
  • The fastest delivery method
  • Flexible services including tracking, change of delivery address, and post office pickup

2(Japan Post) e-Packet Light

Small Packet Japan Australia
Average Transit Time:
  • Approximately 14-20 days (excluding weekends and public holidays)
  • Shipments from Japan are dispatched on Tuesdays, Wednesdays, and Fridays.
  • ※Please note that delivery times may vary due to Japan Post holidays or non-business days. Any changes will be announced in the "Notices" section.
Tracking: Available
Package Conditions & Size:
  • Maximum weight: 2 kg
  • 【Box-shaped packages】
    • Maximum size: Length up to 60 cm; Length + Width + Height up to 90 cm
    • Minimum size: At least 14 cm (L) × 10.5 cm (W)
  • 【Cylinder-shaped packages】
    • Maximum size: Length up to 90 cm; Length + (2 × Diameter) up to 104 cm
    • Minimum size: At least 21 cm (L) × 30.4 cm (Diameter)
Available Delivery Locations:
  • Home
  • Office
  • Post Office Collection (up to 22kg and greater than 105cm in any dimension)
Redelivery and Important Notes:
  • If the total value of the contents exceeds ¥200,000 (i.e., ¥200,001 or more including tax), an export declaration handling fee of ¥2,800 per shipment will apply.
  • If the item can be delivered to the recipient's mailbox, it will be deposited directly. If delivery is not possible, a pickup notice will be provided for collection at the post office (no signature required in either case).
  • If the item cannot be delivered and the recipient is absent, a missed delivery notice will be left, and the item will be available for pickup at the nearest post office.
  • Items will be held at the post office for up to 10 business days.
  • The recipient can request redelivery online or by phone.
  • A photo ID must be presented when picking up the item at the post office.
Insurance: Not available
Features:
  • No need for face-to-face delivery or signature, making it easy and convenient to use.
  • Not suitable for important or high-value items.
  • Relatively low shipping cost with tracking available, ideal for sending lightweight packages.

3(Japan Post) Airmail

Parcel Japan Australia
Average Transit Time:
  • Approximately 10-20 days (excluding weekends and national holidays).
  • Shipments are dispatched from Japan on Tuesdays, Wednesdays, and Fridays.
  • ※Please note that delivery times may vary due to Japan Post holidays or non-business days. Any changes will be announced in the "Notices" section.
Tracking: Available
Package Conditions & Size:
  • Maximum weight: 20 kg
  • Maximum length (longest side): 105 cm
  • Total size: Length + 2 × (Width + Height) ≤ 200 cm
Available Delivery Locations:
  • Home
  • Office
Redelivery and Important Notes:
  • If the total value of the contents exceeds ¥200,000 (i.e., ¥200,001 or more including tax), an export declaration handling fee of ¥2,800 per shipment will apply.
  • If the recipient is not available at the time of delivery, a missed delivery notice will be left. The item can then be picked up at the nearest post office.
  • Items will be held at the post office for up to 10 business days.
  • Recipients can request redelivery online or by phone.
  • A photo ID must be presented when picking up the item at the post office.
Insurance:
  • Up to 20,000 JPY declared value: Free
  • Additional 50 JPY for every additional 50,000 JPY (maximum coverage up to 2,000,000 JPY)
  • ※Please note that insured packages must be picked up at the post office only.
Features:
  • Cheaper than EMS.
  • A reliable and relatively safe international shipping service.
  • Suitable for packages with larger volume or heavier weight.

4(Japan Post) Surface Mail

Parcel Japan Australia
Average Transit Time:
  • Approximately 2 to 3 months (excluding weekends and national holidays).
  • Shipments from Japan are dispatched on Tuesdays, Wednesdays, and Fridays.
  • ※Please note that delivery times may vary due to Japan Post holidays or non-business days. Any changes will be announced in the "Notices" section.
Tracking: Available
Package Conditions & Size:
  • Maximum weight: 20 kg
  • Maximum length (longest side): 105 cm
  • Total size: Length + 2 × (Width + Height) ≤ 200 cm
Available Delivery Locations:
  • Home
  • Office
Redelivery and Important Notes:
  • If the total value of the contents exceeds ¥200,000 (i.e., ¥200,001 or more including tax), an export declaration handling fee of ¥2,800 per shipment will apply.
  • If the recipient is not available at the time of delivery, a missed delivery notice will be left. The item can then be picked up at the nearest post office.
  • Items will be held at the post office for up to 10 business days.
  • The recipient can request redelivery online or by phone.
  • A photo ID must be presented when picking up the item at the post office.
Insurance:
  • Up to 20,000 JPY declared value: Free
  • Additional 50 JPY for every additional 20,000 JPY (maximum coverage up to 2,000,000 JPY)
  • ※Please note that insured packages must be picked up at the post office only.
Features:
  • The most economical international shipping method.
  • Delivery takes time (approximately around one month).
  • Reasonably priced for heavy or bulky packages.
  • Recommended for customers who are not in a hurry and want to minimize shipping costs.

Japan Post

Tracking: Click here
Size Restrictions & Prohibited Items: Japan Post - Australia Prohibited Items List

Australia Post

Tracking: Click here
Post Office / Self-Service Parcel Locker Pickup Service:
  • Parcel Locker detailsClick here
  • Post Office Collection detailsClick here
  • ※ Please be careful when entering the delivery address.
  • ※ Make sure to check usage instructions and size limitations in advance.
  • ※ Some lockers or post offices may have different size limits or storage periods.
  • ※ In case the parcel is returned due to incorrect information or exceeding limitations, we cannot be held responsible.
Redelivery Service(Additional fees may apply) You can apply for redelivery online via the official Australia Post websiteMy Postor by following the instructions (QR code or written directions) on the missed delivery card left by the postman.
Help and Support
  • Phone (within Australia): ☎️ 13 7678
  • Available 8:00 AM - 6:00 PM, Monday to Friday (excluding national public holidays)
  • Contact Form
  • You can also track your parcel or request redelivery through the official website or the MyPost App.

List of Items Requiring Special Attention: Australia

Japan Post
EMS e-Packet Light AIR Surface
Hold at Post Office〇〇〇〇
Hold at Post Office Locker〇✖〇〇
Wireless Earphones✖✖✖✖
Sake / Beer (Alcohol below 24%)〇〇〇〇
Whiskey✖✖✖✖
Built-in Lithium Batteries (up to 2 per box)〇〇〇✖
Built-in Lithium Button Batteries (No limit)〇〇〇〇
Cosmetics (including liquids and powders)〇〇〇〇
Carton Packaged Drinks✖✖✖✖
Chocolate (Shipped at room temperature)〇〇〇〇
Carbonated Drinks〇〇〇〇
Health Food〇〇〇〇
Over-the-counter Medicine〇〇〇〇
Prescription Medicine✖✖✖✖
Raw Meat✖✖✖✖
Processed Meat✖✖✖✖
Frozen Delivery✖✖✖✖
Frozen Food (Generally not allowed)✖✖✖✖
Chilled Food (Shipped at room temperature)〇〇〇〇
Fresh Foods / Living Creatures / Plants✖✖✖✖
Batteries✖✖✖✖
Spray Cans / High-pressure Gas / Flammable Items✖✖✖✖
Contact Lenses〇〇〇〇
Tires Only (No Wheels)〇〇〇〇
Alcohol Products (Alcohol content below 24%)△△△△
Dried Plants✖✖✖✖
Soil✖✖✖✖
Fireworks, Firecrackers, Explosives✖✖✖✖
Gas Guns✖✖✖✖
Perfume✖✖✖✖
Gift Certificates / Cash / Securities / Jewelry✖✖✖✖
Electronic Cigarettes✖✖✖✖
Film, Celluloid (Flammable)✖✖✖✖
Lighters, etc.✖✖✖✖
Counterfeit Currency✖✖✖✖
Ammunition, Matches✖✖✖✖
Tobacco (Subject to customs)〇〇〇〇
Paints, Varnishes, etc.✖✖✖✖
Weapons✖✖✖✖
Replica Swords〇〇〇〇
Dairy Products, Eggs✖✖✖✖
Dried Plant Materials✖✖✖✖
Animal Products, etc.✖✖✖✖
Used Bedding, Clothing✖✖✖✖
Fruits, Vegetables✖✖✖✖
Plant Products (Rice, Wheat, etc.)✖✖✖✖
Thermometers〇〇〇〇
Pet Food of Animal Origin✖✖✖✖
Treatment Devices (Electric, Ultrasound, Magnetic)✖✖✖✖
Liquid〇〇〇〇
Electronic Dog Collars✖✖✖✖
Powder△△△△
Wool and Wool Samples✖✖✖✖
Confectionery containing Alcoholic Beverages✖✖✖✖
Tablets✖✖✖✖
Noodles, Items containing eggs or dairy△△△△

1(Japan Post) EMS

Japan United Kingdom
Average Transit Time:
  • 4-5 days (excluding Saturdays, Sundays, and public holidays)
  • Shipments from Japan are dispatched on Tuesdays, Wednesdays, and Fridays.
  • ※Please note that schedules may vary due to Japan Post holidays or other non-business days. Any changes will be announced in the "Notices" section.
Tracking: Available
Package Conditions & Size:
  • Maximum weight: 30 kg
  • Maximum length (longest side): within 150 cm
  • Total dimension (Length + (Width + Height) × 2): within 300 cm
Available Delivery Locations:
  • Home
  • Office
Redelivery & Important Notes:
  • If the total value of the contents exceeds ¥200,000 (i.e., ¥200,001 or more including tax), an export declaration handling fee of ¥2,800 per shipment will apply.
  • If the recipient is not available at the time of delivery, a missed delivery notice will be left. The item can then be picked up at the nearest post office.
  • Items will be held at the post office for up to 30 days.
  • A photo ID must be presented when picking up the item at the post office.
Insurance:
  • Up to 20,000 JPY declared value: Free
  • Over 20,000 JPY: Additional 50 JPY, plus 50 JPY for every additional 50,000 JPY (up to a maximum of 2,000,000 JPY)
  • Note: If insurance is added, pickup at a post office may be required.
Features:
  • The fastest delivery method

2(Japan Post) e-Packet Light

Small Packet Japan United Kingdom
Average Transit Time:
  • Approximately 4-14 days (excluding weekends and public holidays)
  • Shipments from Japan are dispatched on Tuesdays, Wednesdays, and Fridays.
  • ※Please note that delivery times may vary due to Japan Post holidays or non-business days. Any changes will be announced in the "Notices" section.
Tracking: Available
Package Conditions & Size:
  • Maximum weight: 2 kg
  • 【Box-shaped packages】
    • Maximum size: Length up to 60 cm; Length + Width + Height up to 90 cm
    • Minimum size: At least 14 cm (L) × 10.5 cm (W)
  • 【Cylinder-shaped packages】
    • Maximum size: Length up to 90 cm; Length + (2 × Diameter) up to 104 cm
    • Minimum size: At least 21 cm (L) × 30.4 cm (Diameter)
Available Delivery Locations:
  • Home
  • Office
Redelivery and Important Notes:
  • If the total value of the contents exceeds ¥200,000 (i.e., ¥200,001 or more including tax), an export declaration handling fee of ¥2,800 per shipment will apply.
  • If the item can be delivered to the recipient's mailbox, it will be deposited directly. If delivery is not possible, a pickup notice will be provided for collection at the post office (no signature required in either case).
  • If the item cannot be delivered and the recipient is absent, a missed delivery notice will be left, and the item will be available for pickup at the nearest post office.
  • Items will be held at the post office for up to 30 days.
  • A photo ID must be presented when picking up the item at the post office.
Insurance: Not available
Features:
  • No need for face-to-face delivery or signature, making it easy and convenient to use.
  • Not suitable for important or high-value items.
  • Relatively low shipping cost with tracking available, ideal for sending lightweight packages.

3(Japan Post) Airmail

Parcel Japan United Kingdom
Average Transit Time:
  • Approximately 8-14 days (excluding weekends and national holidays).
  • Shipments are dispatched from Japan on Tuesdays, Wednesdays, and Fridays.
  • ※Please note that delivery times may vary due to Japan Post holidays or non-business days. Any changes will be announced in the "Notices" section.
Tracking: Available
Package Conditions & Size:
  • Maximum weight: 20 kg
  • Maximum length (longest side): 105 cm
  • Total size: Length + 2 × (Width + Height) ≤ 200 cm
Available Delivery Locations:
  • Home
  • Office
Redelivery and Important Notes:
  • If the total value of the contents exceeds ¥200,000 (i.e., ¥200,001 or more including tax), an export declaration handling fee of ¥2,800 per shipment will apply.
  • If the recipient is not available at the time of delivery, a missed delivery notice will be left. The item can then be picked up at the nearest post office.
  • Items will be held at the post office for up to 30 days.
  • A photo ID must be presented when picking up the item at the post office.
Insurance:
  • Up to 20,000 JPY declared value: Free
  • Additional 50 JPY for every additional 50,000 JPY (maximum coverage up to 2,000,000 JPY)
  • ※Please note that insured packages must be picked up at the post office only.
Features:
  • Cheaper than EMS.
  • A reliable and relatively safe international shipping service.
  • Suitable for packages with larger volume or heavier weight.

4(Japan Post) Surface Mail

Parcel Japan United Kingdom
Average Transit Time:
  • Approximately 2 to 3 months (excluding weekends and national holidays).
  • Shipments from Japan are dispatched on Tuesdays, Wednesdays, and Fridays.
  • ※Please note that delivery times may vary due to Japan Post holidays or non-business days. Any changes will be announced in the "Notices" section.
Tracking: Available
Package Conditions & Size:
  • Maximum weight: 30 kg
  • Maximum length (longest side): 150 cm
  • Total size: Length + 2 × (Width + Height) ≤ 300 cm
Available Delivery Locations:
  • Home
  • Office
Redelivery and Important Notes:
  • If the total value of the contents exceeds ¥200,000 (i.e., ¥200,001 or more including tax), an export declaration handling fee of ¥2,800 per shipment will apply.
  • If the recipient is not available at the time of delivery, a missed delivery notice will be left. The item can then be picked up at the nearest post office.
  • Parcels will be held at the post office for up to 30 days.
  • A photo ID must be presented when collecting the item at the post office.
Insurance:
  • Up to 20,000 JPY declared value: Free
  • Additional 50 JPY for every additional 20,000 JPY (maximum coverage up to 2,000,000 JPY)
  • ※Please note that insured packages must be picked up at the post office only.
Features:
  • The most economical international shipping method.
  • Delivery takes time (approximately around one month).
  • Reasonably priced for heavy or bulky packages.
  • Recommended for customers who are not in a hurry and want to minimize shipping costs.

Japan Post

Tracking: Click here
Size Restrictions & Prohibited Items: Japan Post - United Kingdom Prohibited Items List

Royal Mail

Tracking: Click here
Help and Support Click here

List of Items Requiring Special Attention: United Kingdom

Japan Post
EMS e-Packet Light AIR Surface
Wireless Earphones✖✖✖✖
Sake / Beer (under 24% alcohol)〇〇〇〇
Whiskey✖✖✖✖
Devices with Built-in Lithium Batteries (max 2 per box)✖✖✖〇
Devices with Built-in Button Batteries (unlimited)〇〇〇〇
Cosmetics (liquid/powder)〇〇〇〇
Liquids (under 1L)✖✖✖✖
Carton Drinks✖✖✖✖
Chocolate (room temp shipping)〇〇〇〇
Carbonated Drinks (under 1L)〇〇〇〇
Health Supplements〇〇〇〇
Over-the-Counter Medicine〇〇〇〇
Prescription Medicine✖✖✖✖
Tea〇〇〇〇
Raw Meat✖✖✖✖
Cooked Meat✖✖✖✖
Frozen Shipping✖✖✖✖
Frozen Food (generally prohibited)✖✖✖✖
Chilled Food (room temp shipping)〇〇〇〇
Fresh Food / Living Animals / Plants✖✖✖✖
Batteries✖✖✖✖
Spray Cans / Pressurized Gas / Flammable Goods✖✖✖✖
Contact Lenses〇〇〇〇
Tires / Wheels Only〇〇〇〇
Alcoholic Products (below 24%)△△△△
Dried Plants✖✖✖✖
Soil✖✖✖✖
Fireworks / Gunpowder✖✖✖✖
Gas Guns✖✖✖✖
Perfume✖✖✖✖
Cash / Bonds / Jewelry✖✖✖✖
Electronic Cigarettes✖✖✖✖
Flammable Film / Celluloid✖✖✖✖
Lighters✖✖✖✖
Counterfeit Currency✖✖✖✖
Ammo / Matches✖✖✖✖
Tobacco (subject to duties)✖✖✖✖
Paint / Varnish✖✖✖✖
Weapons✖✖✖✖
Replica Swords✖✖✖✖
Dairy Products / Eggs✖✖✖✖
Plant-based Materials✖✖✖✖
Used Bedding / Clothing✖✖✖✖
Fruits / Vegetables✖✖✖✖
Grains (e.g. rice, wheat)✖✖✖✖
Thermometer〇〇〇〇
Pet Food (Animal-derived)✖✖✖✖
Weapons✖✖✖✖
Therapeutic Devices (electric, ultrasonic, magnetic)✖✖✖✖
Electronic Dog Collars✖✖✖✖
Wool and Wool Samples✖✖✖✖
Alcohol-containing Confectionery✖✖✖✖
Tablets (Medicine)✖✖✖✖
Noodles / Items with Eggs / Dairy Products△△△△
Bladed Items (Knives, etc.)✖✖✖✖
Eggs✖✖✖✖
Honey✖✖✖✖
Obscene Materials✖✖✖✖
Horror-related Publications✖✖✖✖
Dairy Products✖✖✖✖
Animal Products✖✖✖✖
Seal Skin✖✖✖✖

1(Japan Post) EMS

Japan New Zealand
Average Transit Time:
  • 4-9 days (excluding Saturdays, Sundays, and public holidays)
  • Shipments from Japan are dispatched on Tuesdays, Wednesdays, and Fridays.
  • ※Please note that schedules may vary due to Japan Post holidays or other non-business days. Any changes will be announced in the "Notices" section.
Tracking: Available
Package Conditions & Size:
  • Maximum weight: 30 kg
  • Maximum length (longest side): within 150 cm
  • Total dimension (Length + (Width + Height) × 2): within 300 cm
Available Delivery Locations:
  • Home
  • Office
Redelivery & Important Notes:
  • If the total value of the contents exceeds ¥200,000 (i.e., ¥200,001 or more including tax), an export declaration handling fee of ¥2,800 per shipment will apply.
  • If the recipient is not available at the time of delivery, a missed delivery notice will be left. The item can then be picked up at the nearest post office.
  • Items will be held at the post office for up to 30 days.
  • A photo ID must be presented when picking up the item at the post office.
Insurance:
  • Up to 20,000 JPY declared value: Free
  • Over 20,000 JPY: Additional 50 JPY, plus 50 JPY for every additional 50,000 JPY (up to a maximum of 2,000,000 JPY)
  • Note: If insurance is added, pickup at a post office may be required.
Features:
  • The fastest delivery method

2(Japan Post) e-Packet Light

Small Packet Japan New Zealand
Average Transit Time:
  • Approximately 7-16 days (excluding weekends and public holidays)
  • Shipments from Japan are dispatched on Tuesdays, Wednesdays, and Fridays.
  • ※Please note that delivery times may vary due to Japan Post holidays or non-business days. Any changes will be announced in the "Notices" section.
Tracking: Available
Package Conditions & Size:
  • Maximum weight: 2 kg
  • 【Box-shaped packages】
    • Maximum size: Length up to 60 cm; Length + Width + Height up to 90 cm
    • Minimum size: At least 14 cm (L) × 10.5 cm (W)
  • 【Cylinder-shaped packages】
    • Maximum size: Length up to 90 cm; Length + (2 × Diameter) up to 104 cm
    • Minimum size: At least 21 cm (L) × 30.4 cm (Diameter)
Available Delivery Locations:
  • Home
  • Office
Redelivery and Important Notes:
  • If the total value of the contents exceeds ¥200,000 (i.e., ¥200,001 or more including tax), an export declaration handling fee of ¥2,800 per shipment will apply.
  • If the item can be delivered to the recipient's mailbox, it will be deposited directly. If delivery is not possible, a pickup notice will be provided for collection at the post office (no signature required in either case).
  • If the item cannot be delivered and the recipient is absent, a missed delivery notice will be left, and the item will be available for pickup at the nearest post office.
  • Items will be held at the post office for up to 30 days.
  • A photo ID must be presented when picking up the item at the post office.
Insurance: Not available
Features:
  • No need for face-to-face delivery or signature, making it easy and convenient to use.
  • Not suitable for important or high-value items.
  • Relatively low shipping cost with tracking available, ideal for sending lightweight packages.

3(Japan Post) Airmail

Parcel Japan New Zealand
Average Transit Time:
  • Approximately 8-14 days (excluding weekends and national holidays).
  • Shipments are dispatched from Japan on Tuesdays, Wednesdays, and Fridays.
  • ※Please note that delivery times may vary due to Japan Post holidays or non-business days. Any changes will be announced in the "Notices" section.
Tracking: Available
Package Conditions & Size:
  • Maximum weight: 20 kg
  • Maximum length (longest side): 105 cm
  • Total size: Length + 2 × (Width + Height) ≤ 200 cm
Available Delivery Locations:
  • Home
  • Office
Redelivery and Important Notes:
  • If the total value of the contents exceeds ¥200,000 (i.e., ¥200,001 or more including tax), an export declaration handling fee of ¥2,800 per shipment will apply.
  • If the recipient is not available at the time of delivery, a missed delivery notice will be left. The item can then be picked up at the nearest post office.
  • Items will be held at the post office for up to 30 days.
  • A photo ID must be presented when picking up the item at the post office.
Insurance:
  • Up to 20,000 JPY declared value: Free
  • Additional 50 JPY for every additional 50,000 JPY (maximum coverage up to 2,000,000 JPY)
  • ※Please note that insured packages must be picked up at the post office only.
Features:
  • Cheaper than EMS.
  • A reliable and relatively safe international shipping service.
  • Suitable for packages with larger volume or heavier weight.

4(Japan Post) Surface Mail

Parcel Japan New Zealand
Average Transit Time:
  • Approximately 2 to 3 months (excluding weekends and national holidays).
  • Shipments from Japan are dispatched on Tuesdays, Wednesdays, and Fridays.
  • ※Please note that delivery times may vary due to Japan Post holidays or non-business days. Any changes will be announced in the "Notices" section.
Tracking: Available
Package Conditions & Size:
  • Maximum weight: 30 kg
  • Maximum length (longest side): 150 cm
  • Total size: Length + 2 × (Width + Height) ≤ 300 cm
Available Delivery Locations:
  • Home
  • Office
Redelivery and Important Notes:
  • If the total value of the contents exceeds ¥200,000 (i.e., ¥200,001 or more including tax), an export declaration handling fee of ¥2,800 per shipment will apply.
  • If the recipient is not available at the time of delivery, a missed delivery notice will be left. The item can then be picked up at the nearest post office.
  • Parcels will be held at the post office for up to 30 days.
  • A photo ID must be presented when collecting the item at the post office.
Insurance:
  • Up to 20,000 JPY declared value: Free
  • Additional 50 JPY for every additional 20,000 JPY (maximum coverage up to 2,000,000 JPY)
  • ※Please note that insured packages must be picked up at the post office only.
Features:
  • The most economical international shipping method.
  • Delivery takes time (approximately around one month).
  • Reasonably priced for heavy or bulky packages.
  • Recommended for customers who are not in a hurry and want to minimize shipping costs.

Japan Post

Tracking: Click here
Size Restrictions & Prohibited Items: Japan Post - New Zealand Prohibited Items List

NZ Post

Tracking: Click here
Help and Support Click here

List of Items Requiring Special Attention: New Zealand

Japan Post
EMS e-Packet Light AIR Surface
Wireless Earphones✖✖✖✖
Sake / Beer (under 24% alcohol)〇〇〇〇
Whiskey✖✖✖✖
Devices with Lithium Batteries (Max 2 per box)〇〇〇✖
Devices with Button Lithium Batteries (No Limit)〇〇〇〇
Cosmetics (including liquids & powders)〇〇〇〇
Liquids (under 1L)✖✖✖✖
Carton Pack Drinks✖✖✖✖
Chocolate (room temp shipping)〇〇〇〇
Carbonated Drinks (under 1L)〇〇〇〇
Health Supplements〇〇〇〇
Over-the-counter Medicines〇〇〇〇
Prescription Medicines✖✖✖✖
Tea〇〇〇〇
Raw Meat✖✖✖✖
Cooked Meat✖✖✖✖
Frozen Shipping✖✖✖✖
Frozen Foods (generally not allowed)✖✖✖✖
Chilled Foods (room temp shipping)〇〇〇〇
Fresh Food / Living Animals / Plants✖✖✖✖
Batteries✖✖✖✖
Spray Cans / Pressurized Gas / Flammable Goods✖✖✖✖
Contact Lenses〇〇〇〇
Tires / Wheels Only〇〇〇〇
Alcoholic Products (below 24% alcohol)△△△△
Tobacco✖✖✖✖
Animal Hair Brushes✖✖✖✖
Items Violating Public Order / Morals✖✖✖✖
Bristles or Hair of Animals✖✖✖✖
Beef Products✖✖✖✖
Dishes with Lead or Lead Compounds✖✖✖✖
Noodles✖✖✖✖
Sausages / Casings✖✖✖✖
Used Clothing✖✖✖✖
Animals / Animal Products✖✖✖✖
Cacao Beans✖✖✖✖
Paint✖✖✖✖
Fruits and Vegetables✖✖✖✖
Wool Products✖✖✖✖
Anesthetics✖✖✖✖
Ultrasonic Therapy Devices✖✖✖✖
Honey Bees✖✖✖✖

1(Japan Post) EMS

Japan Canada
Average Transit Time:
  • 5 days (excluding Saturdays, Sundays, and public holidays)
  • Shipments from Japan are dispatched on Tuesdays, Wednesdays, and Fridays.
  • ※Please note that schedules may vary due to Japan Post holidays or other non-business days. Any changes will be announced in the "Notices" section.
Tracking: Available
Package Conditions & Size:
  • Maximum weight: 30 kg
  • Maximum length (longest side): within 150 cm
  • Total dimension (Length + (Width + Height) × 2): within 300 cm
Available Delivery Locations:
  • Home
  • Office
Redelivery & Important Notes:
  • If the total value of the contents exceeds ¥200,000 (i.e., ¥200,001 or more including tax), an export declaration handling fee of ¥2,800 per shipment will apply.
  • If the recipient is not available at the time of delivery, a missed delivery notice will be left. The item can then be picked up at the nearest post office.
  • Items will be held at the post office for up to 30 days.
  • A photo ID must be presented when picking up the item at the post office.
Insurance:
  • Up to 20,000 JPY declared value: Free
  • Over 20,000 JPY: Additional 50 JPY, plus 50 JPY for every additional 50,000 JPY (up to a maximum of 2,000,000 JPY)
  • Note: If insurance is added, pickup at a post office may be required.
Features:
  • The fastest delivery method

2(Japan Post) e-Packet Light

Small Packet Japan Canada
Average Transit Time:
  • Approximately 13 days (excluding weekends and public holidays)
  • Shipments from Japan are dispatched on Tuesdays, Wednesdays, and Fridays.
  • ※Please note that delivery times may vary due to Japan Post holidays or non-business days. Any changes will be announced in the "Notices" section.
Tracking: Available
Package Conditions & Size:
  • Maximum weight: 2 kg
  • 【Box-shaped packages】
    • Maximum size: Length up to 60 cm; Length + Width + Height up to 90 cm
    • Minimum size: At least 14 cm (L) × 10.5 cm (W)
  • 【Cylinder-shaped packages】
    • Maximum size: Length up to 90 cm; Length + (2 × Diameter) up to 104 cm
    • Minimum size: At least 21 cm (L) × 30.4 cm (Diameter)
Available Delivery Locations:
  • Home
  • Office
Redelivery and Important Notes:
  • If the total value of the contents exceeds ¥200,000 (i.e., ¥200,001 or more including tax), an export declaration handling fee of ¥2,800 per shipment will apply.
  • If the item can be delivered to the recipient's mailbox, it will be deposited directly. If delivery is not possible, a pickup notice will be provided for collection at the post office (no signature required in either case).
  • If the item cannot be delivered and the recipient is absent, a missed delivery notice will be left, and the item will be available for pickup at the nearest post office.
  • Items will be held at the post office for up to 30 days.
  • A photo ID must be presented when picking up the item at the post office.
Insurance: Not available
Features:
  • No need for face-to-face delivery or signature, making it easy and convenient to use.
  • Not suitable for important or high-value items.
  • Relatively low shipping cost with tracking available, ideal for sending lightweight packages.

3(Japan Post) Airmail

Parcel Japan Canada
Average Transit Time:
  • Approximately 9 days (excluding weekends and national holidays).
  • Shipments are dispatched from Japan on Tuesdays, Wednesdays, and Fridays.
  • ※Please note that delivery times may vary due to Japan Post holidays or non-business days. Any changes will be announced in the "Notices" section.
Tracking: Available
Package Conditions & Size:
  • Maximum weight: 20 kg
  • Maximum length (longest side): 105 cm
  • Total size: Length + 2 × (Width + Height) ≤ 200 cm
Available Delivery Locations:
  • Home
  • Office
Redelivery and Important Notes:
  • If the total value of the contents exceeds ¥200,000 (i.e., ¥200,001 or more including tax), an export declaration handling fee of ¥2,800 per shipment will apply.
  • If the recipient is not available at the time of delivery, a missed delivery notice will be left. The item can then be picked up at the nearest post office.
  • Items will be held at the post office for up to 30 days.
  • A photo ID must be presented when picking up the item at the post office.
Insurance: Not Available
Features:
  • Cheaper than EMS.
  • A reliable and relatively safe international shipping service.
  • Suitable for packages with larger volume or heavier weight.

4(Japan Post) Surface Mail

Parcel Japan Canada
Average Transit Time:
  • Approximately 2 to 3 months (excluding weekends and national holidays).
  • Shipments from Japan are dispatched on Tuesdays, Wednesdays, and Fridays.
  • ※Please note that delivery times may vary due to Japan Post holidays or non-business days. Any changes will be announced in the "Notices" section.
Tracking: Available
Package Conditions & Size:
  • Maximum weight: 30 kg
  • Maximum length (longest side): 150 cm
  • Total size: Length + 2 × (Width + Height) ≤ 300 cm
Available Delivery Locations:
  • Home
  • Office
Redelivery and Important Notes:
  • If the total value of the contents exceeds ¥200,000 (i.e., ¥200,001 or more including tax), an export declaration handling fee of ¥2,800 per shipment will apply.
  • If the recipient is not available at the time of delivery, a missed delivery notice will be left. The item can then be picked up at the nearest post office.
  • Parcels will be held at the post office for up to 30 days.
  • A photo ID must be presented when collecting the item at the post office.
Insurance: Not Available
Features:
  • The most economical international shipping method.
  • Delivery takes time (approximately around one month).
  • Reasonably priced for heavy or bulky packages.
  • Recommended for customers who are not in a hurry and want to minimize shipping costs.

Japan Post

Tracking: Click here
Size Restrictions & Prohibited Items: Japan Post - Canada Prohibited Items List

Canada Post

Tracking: Click here
Help and Support Click here

List of Items Requiring Special Attention: Canada

Japan Post
EMS e-Packet Light AIR Surface
Wireless Earphones✖✖✖✖
Sake / Beer (under 24% alcohol)〇〇〇〇
Whiskey✖✖✖✖
Devices with Lithium Batteries (Max 2 per box)〇〇〇〇
Devices with Button Lithium Batteries (No Limit)〇〇〇〇
Cosmetics (including liquids & powders)〇〇〇〇
Liquids (under 1L)✖✖✖✖
Carton Pack Drinks✖✖✖✖
Chocolate (room temp shipping)〇〇〇〇
Carbonated Drinks (under 1L)〇〇〇〇
Health Supplements〇〇〇〇
Over-the-counter Medicines〇〇〇〇
Prescription Medicines✖✖✖✖
Tea〇〇〇〇
Raw Meat✖✖✖✖
Cooked Meat✖✖✖✖
Frozen Shipping✖✖✖✖
Frozen Foods (generally not allowed)✖✖✖✖
Chilled Foods (room temp shipping)〇〇〇〇
Fresh Food / Living Animals / Plants✖✖✖✖
Batteries✖✖✖✖
Spray Cans / Pressurized Gas / Flammable Goods✖✖✖✖
Contact Lenses〇〇〇〇
Tires / Wheels Only〇〇〇〇
Alcoholic Products (below 24% alcohol)△△△△
Tobacco✖✖✖✖
Animal Hair Brushes✖✖✖✖
Items Violating Public Order / Morals✖✖✖✖
Bristles or Hair of Animals✖✖✖✖
Beef Products✖✖✖✖
Dishes with Lead or Lead Compounds✖✖✖✖
Noodles✖✖✖✖
Sausages / Casings✖✖✖✖
Used Clothing✖✖✖✖
Animals / Animal Products✖✖✖✖
Cacao Beans✖✖✖✖
Paint✖✖✖✖
Fruits and Vegetables✖✖✖✖
Wool Products✖✖✖✖
Anesthetics✖✖✖✖
Ultrasonic Therapy Devices✖✖✖✖
Honey Bees✖✖✖✖

1(Japan Post) EMS

Japan Singapore
Average Transit Time:
  • 2-3 days (excluding Saturdays, Sundays, and public holidays)
  • Shipments from Japan are dispatched on Tuesdays, Wednesdays, and Fridays.
  • ※Please note that schedules may vary due to Japan Post holidays or other non-business days. Any changes will be announced in the "Notices" section.
Tracking: Available
Package Conditions & Size:
  • Maximum weight: 30 kg
  • Maximum length (longest side): within 150 cm
  • Total dimension (Length + (Width + Height) × 2): within 300 cm
Available Delivery Locations:
  • Home
  • Office
Redelivery & Important Notes:
  • If the total value of the contents exceeds ¥200,000 (i.e., ¥200,001 or more including tax), an export declaration handling fee of ¥2,800 per shipment will apply.
  • If the recipient is not available at the time of delivery, a missed delivery notice will be left. The item can then be picked up at the nearest post office.
  • Items will be usually held at the post office for up to 7 days.
  • A photo ID must be presented when picking up the item at the post office.
Insurance:
  • Up to 20,000 JPY declared value: Free
  • Over 20,000 JPY: Additional 50 JPY, plus 50 JPY for every additional 50,000 JPY (up to a maximum of 2,000,000 JPY)
  • Note: If insurance is added, pickup at a post office may be required.
Features:
  • The fastest delivery method

2(Japan Post) e-Packet Light

Small Packet Japan Singapore
Average Transit Time:
  • Approximately 9 days (excluding weekends and public holidays)
  • Shipments from Japan are dispatched on Tuesdays, Wednesdays, and Fridays.
  • ※Please note that delivery times may vary due to Japan Post holidays or non-business days. Any changes will be announced in the "Notices" section.
Tracking: Available
Package Conditions & Size:
  • Maximum weight: 2 kg
  • 【Box-shaped packages】
    • Maximum size: Length up to 60 cm; Length + Width + Height up to 90 cm
    • Minimum size: At least 14 cm (L) × 10.5 cm (W)
  • 【Cylinder-shaped packages】
    • Maximum size: Length up to 90 cm; Length + (2 × Diameter) up to 104 cm
    • Minimum size: At least 21 cm (L) × 30.4 cm (Diameter)
Available Delivery Locations:
  • Home
  • Office
Redelivery and Important Notes:
  • If the total value of the contents exceeds ¥200,000 (i.e., ¥200,001 or more including tax), an export declaration handling fee of ¥2,800 per shipment will apply.
  • If the item can be delivered to the recipient's mailbox, it will be deposited directly. If delivery is not possible, a pickup notice will be provided for collection at the post office (no signature required in either case).
  • If the item cannot be delivered and the recipient is absent, a missed delivery notice will be left, and the item will be available for pickup at the nearest post office.
  • Items will be usually held at the post office for up to 7 days.
  • A photo ID must be presented when picking up the item at the post office.
Insurance: Not available
Features:
  • No need for face-to-face delivery or signature, making it easy and convenient to use.
  • Not suitable for important or high-value items.
  • Relatively low shipping cost with tracking available, ideal for sending lightweight packages.

3(Japan Post) Airmail

Parcel Japan Singapore
Average Transit Time:
  • Approximately 9 days (excluding weekends and national holidays).
  • Shipments are dispatched from Japan on Tuesdays, Wednesdays, and Fridays.
  • ※Please note that delivery times may vary due to Japan Post holidays or non-business days. Any changes will be announced in the "Notices" section.
Tracking: Available
Package Conditions & Size:
  • Maximum weight: 20 kg
  • Maximum length (longest side): 105 cm
  • Total size: Length + 2 × (Width + Height) ≤ 200 cm
Available Delivery Locations:
  • Home
  • Office
Redelivery and Important Notes:
  • If the total value of the contents exceeds ¥200,000 (i.e., ¥200,001 or more including tax), an export declaration handling fee of ¥2,800 per shipment will apply.
  • If the recipient is not available at the time of delivery, a missed delivery notice will be left. The item can then be picked up at the nearest post office.
  • Items will be usually held at the post office for up to 21 days.
  • A photo ID must be presented when picking up the item at the post office.
Insurance:
  • Up to 20,000 JPY declared value: Free
  • Over 20,000 JPY: Additional 50 JPY, plus 50 JPY for every additional 50,000 JPY (up to a maximum of 390,000 JPY)
  • Note: If insurance is added, pickup at a post office may be required.
Features:
  • Cheaper than EMS.
  • A reliable and relatively safe international shipping service.
  • Suitable for packages with larger volume or heavier weight.

4(Japan Post) Surface Mail

Parcel Japan Singapore
Average Transit Time:
  • Approximately 1 to 2 months (excluding weekends and national holidays).
  • Shipments from Japan are dispatched on Tuesdays, Wednesdays, and Fridays.
  • ※Please note that delivery times may vary due to Japan Post holidays or non-business days. Any changes will be announced in the "Notices" section.
Tracking: Available
Package Conditions & Size:
  • Maximum weight: 30 kg
  • Maximum length (longest side): 150 cm
  • Total size: Length + 2 × (Width + Height) ≤ 300 cm
Available Delivery Locations:
  • Home
  • Office
Redelivery and Important Notes:
  • If the total value of the contents exceeds ¥200,000 (i.e., ¥200,001 or more including tax), an export declaration handling fee of ¥2,800 per shipment will apply.
  • If the recipient is not available at the time of delivery, a missed delivery notice will be left. The item can then be picked up at the nearest post office.
  • Parcels will be usually held at the post office for up to 21 days.
  • A photo ID must be presented when collecting the item at the post office.
Insurance:
  • Up to 20,000 JPY declared value: Free
  • Over 20,000 JPY: Additional 50 JPY, plus 50 JPY for every additional 50,000 JPY (up to a maximum of 390,000 JPY)
  • Note: If insurance is added, pickup at a post office may be required.
Features:
  • The most economical international shipping method.
  • Delivery takes time (approximately around one month).
  • Reasonably priced for heavy or bulky packages.
  • Recommended for customers who are not in a hurry and want to minimize shipping costs.

Japan Post

Tracking: Click here
Size Restrictions & Prohibited Items: Japan Post - Singapore Prohibited Items List

Singapore Post

Tracking: Click here
Help and Support Click here

List of Items Requiring Special Attention: Singapore

Japan Post
EMS e-Packet Light AIR Surface
Wireless Earphones✖✖✖✖
Devices with Lithium Batteries (Max 2 per box)〇〇〇〇
Devices with Button Lithium Batteries (No Limit)〇〇〇〇
Anime Goods / Stationery / New Clothes / Shoes / Bags / Accessories / Wallets (Fashion Items Only via Proxy)〇〇〇〇
Amulets / Charms / Spiritual Protection Goods✖✖✖✖